What we can learn from the biggest software failures in history

Published on April 4, 2025

by James Clark

In the world of software development, failure is inevitable. Despite the best efforts of developers and engineers, mistakes happen and sometimes the consequences can be catastrophic. From costly financial losses to tarnished reputations, the impact of software failures can be far-reaching. However, if we take a closer look at the biggest software failures in history, we can uncover valuable lessons that can help us prevent similar disasters in the future. In this article, we will delve into the stories behind some of the most notable software failures and the key takeaways we can learn from them.What we can learn from the biggest software failures in history

The Therac-25 Radiation Overdose

In the 1980s, the Therac-25 radiation therapy machine was introduced as a revolutionary new medical device that could treat cancer more effectively than ever before. However, a software bug in the machine’s control system caused it to deliver lethal doses of radiation to patients, resulting in multiple deaths and serious injuries. The root cause of the failure was traced back to poor software design and inadequate testing. This tragedy highlights the critical importance of thorough testing and quality control in the development and deployment of software.

The Y2K Bug

The turn of the millennium brought about fears of a catastrophic computer meltdown due to the Y2K bug, a programming flaw that could cause systems to misinterpret the year 2000 as 1900. This bug affected everything from banking systems to air traffic control, and billions of dollars were spent to update and fix vulnerable software. In the end, the feared disaster never materialized, but the lesson learned is the need for diligent maintenance and updates to prevent outdated software from becoming a liability.

The CryptoWall Ransomware Attack

In 2014, the CryptoWall ransomware attack infected hundreds of thousands of computers worldwide, encrypting and holding files for ransom. The attack was made possible by a vulnerability in outdated versions of Adobe Flash that could have been easily patched. This incident serves as a reminder of the importance of regularly updating software to stay ahead of potential cyberattacks.

The Mars Climate Orbiter Mishap

In 1998, NASA’s Mars Climate Orbiter was launched on a mission to study the Martian climate. However, a simple mistake in the software code caused the spacecraft to enter the planet’s atmosphere at the wrong angle, resulting in a complete loss of the mission and a $327 million financial blow to the space agency. This failure highlights the importance of proper communication and collaboration between teams, as well as rigorous testing and verifying of crucial software calculations.

The Boeing 737 Max Crashes

In 2018 and 2019, two deadly crashes involving Boeing’s 737 Max aircraft claimed the lives of 346 people. The cause of the crashes was traced back to a faulty software system designed to prevent stalls. It was later revealed that the system had not been properly tested and the pilots were not adequately trained on how to operate it. This tragedy underscores the need for thorough and transparent testing, as well as ensuring that all parties involved are well-informed and trained on the use of critical software components.

Conclusion

The examples above represent just a small fraction of the many software failures that have occurred throughout history. While the consequences of these failures can be devastating, they can also serve as valuable lessons for developers, organizations, and the industry as a whole. From the importance of thorough testing and maintenance to proper communication and collaboration, these failures remind us of the critical role we all play in ensuring the safety and reliability of software. By learning from these mistakes, we can pave the way for a more successful and secure future in software development.